The Ertha team is always looking out for our customers. That is why we work towards getting you your order as fast as possible. However, even though we ship your order very quickly there may be some delays in the mailing system that is out of our control.
• Orders are shipped with the courier company that Ertha is working with.
• The courier company delivers to the address you want (home, work). In inaccessible areas you receive your order from the nearest branch of the courier company.
• The products are available upon order and based on available stocks
• Delivery is processed up to 14 days from the order.
• Shipping costs are borne by the recipient
• For orders in Greece over € 30.00 shipping costs are free.
• Orders below € 30.00 are charged with € 2.00 shipping fee.
• For EU orders over € 60.00 shipping costs are free.
• Orders from EU below € 60.00 the shipping costs are based on the destination country.
• For USA & Canada and the rest of the world orders over € 150.00 shipping costs are free.
• Orders from USA & Canada and the rest of the world € 150 the shipping costs are based on the destination country.
NOTE: International orders may be subject to extra charges due to customs fees by the destination country. Ertha has no responsibility if those charges occur to you.